Shipping policy

Shipping Policy

Last Updated: July 14, 2026

At Delphezon, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location.

  • Pakistan: 3–7 business days

  • International Orders: 7–15 business days (where available)

Please note that these are estimated delivery times and may be affected by weather conditions, customs clearance, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with your tracking information (if available), allowing you to monitor your shipment's progress.

Delivery Information

To ensure successful delivery:

  • Please provide a complete and accurate shipping address.

  • Include a valid phone number for delivery updates.

  • Delphezon is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Failed Deliveries

If a package is returned to us because of an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for reshipping.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are not included in the product price or shipping cost.

Shipping Restrictions

We reserve the right to limit or refuse shipping to certain locations where delivery services are unavailable or restricted.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: syeddanishhussain355@gmail.com

Phone: +92 308 2828282

Thank you for shopping with Delphezon. We appreciate your trust and are committed to delivering your order with care and reliability.